Varma Payment Processing
Return & Cancellation Policy
At Varma Payment Processing, we are committed to transparency and fairness in all of our agreements. The following policies apply to all merchants:
1. Minimum Processing Volume
• Merchants must process a minimum of $10,000 USD per month in transactions.
• Accounts that consistently fall below this threshold may be subject to review or termination.
2. Minimum Contract Term
• All agreements require a minimum commitment of 3 months.
• Early termination before the initial 3-month term will trigger penalties as outlined below.
3. Equipment Responsibility
• All terminals, POS systems, and devices provided by Varma Payment Processing must be returned in good working condition.
• Merchants are fully responsible for the equipment assigned to them.
4. Early Cancellation & Equipment Policy
• If the agreement is canceled before completing the initial 3 months, the merchant must pay 100% of the total cost of the equipment, regardless of its condition.
• If the equipment is damaged, lost, or returned in poor condition at any time, the merchant is responsible for paying 100% of the total cost of the equipment.
5. Standard Cancellation (After 3 Months)
• Merchants who cancel after the initial 3-month term must:
* Provide 30 days’ written notice.
* Return all equipment in good working condition within 15 days of cancellation.
* If the equipment is not returned, or is returned damaged, the merchant will be billed for 100% of the total cost of the equipment.
6. Refunds
• Varma Payment Processing does not refund processing fees already incurred.
• Refunds on equipment are not provided once the unit has been activated and assigned to a merchant account.
• Refunds may only apply to unused, unopened equipment returned within *10 business days of delivery*, subject to inspection and approval.
7. Acceptance of Terms
By enrolling in Varma Payment Processing services, the merchant acknowledges and agrees to these Return & Cancellation Policies, including full financial responsibility for equipment under the conditions stated above.